Customer Support & Social Media Management (AR/EN/DE)

My name is ******** Alaa Eldin. I'm a university student working in the gaming industry through the Eldorado marketplace, where I have successfully completed more than 500 transactions with clients from different countries.

I have built strong experience in customer service and technical support: answering inquiries, solving problems quickly, and following up on orders until they're completed. Every week I work under high pressure, handling many clients at the same time while coordinating closely with my team to deliver the best service.

I speak Arabic natively and have a good command of English and German. I'm reliable, a fast learner, and experienced in managing pages and communicating professionally with clients.

I'm currently looking for a remote position in technical support, customer service, or social media page management, where I can bring real value to the team.