Back Office Manager for global E-commerce company (English + German)

Stellenbeschreibung

Back Office Manager for global E-commerce company

Your family thinks you are a bit weird because your closet is as organized as a chess board?

We love you for that!

If you are a person with great organizational talent and if you like to work independently and on your own terms (aka anywhere and any time you choose), read further!

THE JOB

You will be responsible for the following:

1) Business Administration

   > Creating inbound and outbound invoices 

   > Carrying out domestic and foreign financial transactions and bank transfers

   > reconciliation of expense receipts and invoices

   > Preparation and filing of presentations, contracts and other documents

   > Setting and organizing meetings

   > Monitoring processes and achievement rates across the organization

   > Providing administrative support to other business units

3) Data Entry

   > Gathering and cleaning data from various data sources

   > Populating reports to other business units and partners

4) Customer Service

   > Ensuring timely response to customer requests via email

   > Identifying and resolving or escalating root causes to recurring incidents 

You will not be responsible for:

   > Inventory management

   > Product information management

   > Marketplace and channel management

   > Financial accounting (unless you want to grow into that role)

   > Marketing and sales activities

YOU

Is this you (soft skills)?

   > You have professional working ethics

   > You continuously learn and grow

   > You enjoy communicating with others

   > You are very thorough and organized 

   > You have an eye for details and keep the big picture in mind 

   > You are confidential about company and customer information

   > You get the job done.

Your technical skills include (hard skills)?

   > Business Administration

   > Spreadsheet experience

   > Invoicing

   > Customer service

   > Solid understanding of how a business operates

   > Basic understanding of e-commerce incl. our main sales channels Amazon and Shopify

   > Basic understanding of accounting and finance

   > Fluent in English (spoken but more importantly written)

Nice to have, but not a must-have:

   > Fluent in German (spoken but more importantly written)

   > Experience using G Suite (Google Drive, Google Sheets, Google Docs, Google Slides, G Mail)

US

We are a fast-growing e-commerce company with operations in the US and Europe. The business is challenging in complexity, with +200SKUs, 6 brands, and 12 locations, but rewarding! We believe in the transformative power of digital businesses and the lifestyle that comes along with them. We work fully remote on three continents, every team member on their own terms.

Attention: This is NOT a job for people who need total supervision and strict guidelines. We are result driven and the team always supports wherever needed, however, no one will take your hand and guide you there.

You will be part of a dynamic, diverse and international team that has one objective: to bring every team member (including you) further towards your personal and professional life goals. If you want to step up and hone your organizational and administrative skills to become a seasoned manager with a broad and thorough understanding of digital ventures, then we will accelerate your path there.

In a nutshell: we create outstanding experiences for our team members, customers and partners. We have fun going after freedom and growth. We are reliable and passionate.

ARE YOU IN?

What you can expect from us: 

   > 100% commitment to you   

> An above-average fixed salary, which is always paid on time

   > Including social benefits, plus variable, performance-based compensation

   > All the technological devices you need for the job

   > A safe full-time position

   > The highest-quality-money-can-buy professional training and development in the areas of your choice

   > An authentic and transparent working environment where we embrace diversity in backgrounds, cultures, time zones, and personalities

   > Respect and loyalty from everyone on the team

   > We are driven by results and get things done

   > Worldwide location independence: work from anywhere you want 

   > Work-any-time-you-want protocol

Please send us the following information together with your CV:

   > What is most exciting to you about what you are currently working on? 

   > How weird are you from 1 to 10? (I am a 8.7 ;D) 

   > What do your teammates think you do really well?

   > If you had to cut one responsibility in your current work, what would that be?

   > How do you organize yourself?

   > What was the last book you read?

   > What is the earliest date you can join us?

You can answer these questions 

1) in a message to us here, or

2) in a short (smartphone or desktop) video here: *********************************************

Thanks, 

Till Andernach

COO 

SolRide Inc.

444 Brickell Avenue, Suite 700

Miami, Florida 33131

USA